Saturday, March 1, 2008

Friday Exhaustion

Since my last post HERE, we have completed the Great Server and Workstation Move, mostly.

There have been little bumps and excursions along the way, but nothing major came to a screeching halt. Except for the external email that didn't work for two days, that is.

On the Tuesday, all the Really Big Stuff worked. Our depositors never noticed a thing. Their money was there when they wanted it, our website was up and running with their account information, it just flaming-well worked.

Our email system runs on Microsoft Exchange, and it worked just fine - as long as you were working within the Small Financial Institution. But from the outside? Nada, zip, zero, bupkis and nothing.

As it turns out, our firewall didn't want to know about a change in IP addresses for email. Everything else was OK, the firewall just had a snit about SMTP from the outside.


After much heartburn, and an outside and very expensive consultant who really did earn every dime of his outrageous hourly fee, email came back up on Thursday. And we didn't lose a single email message. Because of Proper Prior Planning, we didn't lose ANYTHING. Not permanently anyway, it was just delayed a bit.

If this all sounds a little vague, that's my intent. I am NOT giving out any further info - and not for CYA, just for basic security.

I've been very busy for the last 3 weeks, and I am one tired puppy.

"So, OWW, why are you up at this late/early hour?"

Glad you asked! It seems that our Voice Response system decided to pick tonight to be a PITA about it's backup routines.

CP&C (Crap Pee and Corruption).

It's fixed - but now I'm REALLY tired.


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